I did a lot of research on this before purchasing. My experience could not be better. Despite other reviews, it took Luna only 2 weeks to get the bicycle delivered to NJ. Everything was in top condition and worked perfectly. I loved the included toolkit. It just shows the attention how Luna is trying to give you what you need. You can really tell this is a product built by enthusiasts.
As mentioned in many places. Luna cycles are for people who knows how to service their equipment, hence the aggressive pricing