"Building is an adventure to find the perfect ride. Building something great is rarely easy. Finding the perfect fit is the challenge. Resources are plentiful. Learn, Share, and Go Fast."
We Are Here to Help.
Luna is doing its best to offer you the best pricing in the industry for both DIY products and recently complete bikes. Please help us out to take the time to read this before contacting us. Understand the nature of DIY is that you save a lot of money, but you will need to do a lot of the building and troubleshooting on your own. This will involve using online resources some of the time... google is your friend.
We are always open to emails and respond within a business day.
We recommend contacting with the order number and same email address used to place your order as this will help us to resolve your issue faster.
We highly recommend you use the incredible DIY forums that exist as resources listed below:
Here are additional resources we recommend, some of the most respected blogs in the DIY industry
By calling or texting this number, customers agree to receive Support related text messages, if you no longer wish to receive text messages, you may opt out at any time by replying "STOP"